Today we are talking with Mari Millard who is the owner of Two Maids and A Mop, a cleaning service franchise in Rockville, MD and Alexandria, Va.
Mari purchased the franchise last year and she’s extremely passionate about her new venture. Our conversation explores the decision process of what type of business to purchase to taking it from a side hustle to a full time venture. I’m excited to introduce you to her as she has shared some great ideas about her business. There is no doubt that if you are a business owner, you’ll be inspired.
IN THIS CONVERSATION WE EXPLORE:
- Key differentiators in her cleaning service business
- Pay for performance employee model
- Valuable concepts for hiring
- Strategies for defining customer service
- Pricing for profitability and what gets in the way for some business owners
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ABOUT OUR GUEST – MARI MILLARD
Mari is the owner of Two Maids and A Mop, a cleaning service franchise located in Rockville MD with a second location in Alexandria, VA.
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